Refund Policy

1.1.   Requests for Change, Reschedule and/or Refund

1.1.1. All requests for change, rescheduling and/or refund (full or partial) of the purchased service are subject to approval from the Partner and applicable charges. All decisions made by the seller on any request of an amendment, change, cancellation, reschedule and/or refund are final and binding. Generally, all services purchased are non-refundable, non-transferable, non-exchangeable and may not be cancelled.

1.1.2. Refunds shall be limited to the fares of departure service only and does not include reimbursement and/or claim on other consequential losses and damages such as accommodation. All refunds will be processed by seller and in accordance with seller’s prevailing terms and conditions and/or refund practices. GoMyHire will not be liable for any refunds.

1.1.3. Any communications relating to the refund between you and seller must be taken up with each other directly. In the event the seller has agreed to refund the service price to you, the refunded amount will be credited to your GoMyHire wallet. GoMyHire shall not be held liable for any delay in refund or non-refund of the amount from the respective seller.

1.1.4. In the event that we have been requested by you to assist with your request of change, reschedule and/or refund of the service, GoMyHire will retain sole and final decision in deciding if we are able to entertain such requests. If GoMyHire agrees to extend such assistance, GoMyHire may, at our sole discretion, charge you a handling fee. We will inform you of such a handling fee when necessary.